DANA, QRIS And Your Data Choices
Our Privacy Policy covers the details you submit during account creation, the verification step before account access, and records created when you use account services. This can include contact details, sign-in events, device and browser signals, support messages, and payment references connected with DANA, OVO, GoPay,
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QRIS, bank transfer, or a virtual account. We use these records to confirm that the account request belongs to you, investigate an unclear wallet status, protect the account from unusual access, and respond to a privacy request. We do not treat a payment name as permission
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to use unrelated personal details. Access and eligibility depends on local law, and our handling can change when a legal request requires it. Please read the full sections below before sending sensitive details to our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.